… (The Database Bureau) worked with us over the period of 12 months to design, install and maintain our database, including the migration of historic information. As a charity we have to report to a number of different funders, on many different outputs and this proved to be complicated in terms of structuring the database. … (The Database Bureau) took time with key people in the organisation to find out what was needed and the resulting database was designed, as far as was practicable, around those needs. Everyone who met them found them to be helpful and constructive to work with and very accessible when off-site.
Lesley McKay, Operations Manager, Onside Independent Advocacy
… (The Database Bureau) has worked with us over the last 6 months to design, install and maintain our database, including the migration of historic information. They took time with key people in order to understand our requirements, giving advice where they felt necessary, and explained the development in terminology we could understand. Our system was a very complex one, but they confidently undertook the project in a professional manner and kept us up to date at regular intervals with progress. We all found (The Database Bureau) to be helpful and pro-active, and always at the end of the phone if we had any questions. The new reporting system is very easy to use, and whenever we need additional information added to it, they are more than happy to assist. I would not hesitate in recommending their services to any future organisation if they are looking for someone who provides an excellent service, easy to work with and an expert in the field.
Paula Palmer, Office and Web Manager, National Historic Ships
… (The Database Bureau) undertook in a complete re-design of our client database. They visited us on site to look at our current system and, after listening carefully to our needs, came up with suggestions and solutions, producing a prototype. Having agreed the format, the data from our existing system was migrated over to the new database which is now a straightforward easy to use tool for all our workers who are able to draw out information as required. In addition with this collaboration we have been able to extend its use and versatility which further enhances our operational procedures. (The Database Bureau) were mindful of our budget constraints and provided estimates for each stage of the work. They also provided ongoing support at good rates always responding quickly and efficiently to our requests enabling us to constantly revise and update the system as new requirements come along. We have found them to be efficient, professional and very responsive in the service and support provided.
Anne Hess, Office Manager, Action for Carers (Surrey)
I contacted the database bureau after coming across their website trying to find someone that could help me with a single user database. They got back to me right away with various options to try and find the best suitable for us.They were extremely helpful and very patient so we got the end result perfect. I would highly recommend and will 100% be using them again to do add ons to this database when required.
Kate Truman, Partner, Damp 2 Dry (Barnsley)
“… (The Database Bureau) filled me with confidence with their suggestions on the best way to approach the project. They were extremely helpful, calm, thorough and a pleasure to work with. And they completed everything on time too. (The Database Bureau) worked with us over the past year developing an access database to tie in with an online grants application system. I work for a wildlife conservation charity and wanted a smooth system for people to apply for grants online as well as storing data ongoingly. It seemed like a mammoth task, and one I struggled even to describe to potential developers. I approached several different companies but it was (The Database Bureau) who filled me with confidence with their suggestions on the best way to approach the project. They were extremely helpful, calm, thorough and a pleasure to work with. And they completed everything on time too. I wouldn’t hesitate to recommend them for any database work – and already have.
Nida Al Fulaij, Development Manager
People’s Trust for Endangered Species
“… (The Database Bureau) are a pleasure to work with, they respond positively and quickly to requests relating to the site and are always available to help with problems. (The Database Bureau) took a lot of trouble to discover our needs and requirements before producing an attractive web site for us. As the development progressed we found that some changes and amendments to the design and set up were necessary and he led this journey for us. They have an understanding of our organisation, which is an achievement in itself, and applies that knowledge when offering advice and support to us. There is a vast document base and news archive which they keeps in order, providing ease of access to our constituents. They are a pleasure to work with, respond positively and quickly to requests relating to the site and are always available to help with problems.
Margaret Ritchie, Business Manager
Birmingham Local Medical Committees
“I would have no hesitation in recommending their services to any future company or organisation who are looking for a high level of service combined with a high level of professional expertise.” (The Database Bureau) has proved to be a first class professional organisation in both web design and web site maintenance. They were able, with only minimum direction, to revamp a number of old and legacy sites operating in a variety of versions of software into first rate, easy to use, set of web sites that meet all the requirements (and more) that were placed on him. Their approach is both confident and engaging and they have the ability to make even the most complicated processes and procedures easy to understand. It is difficult to state the difficulty of the task that was set him in both engaging with previous suppliers and site builders to be able to bring together the important essential information and files so as not to have to go to the additional expense of recreating them. Their estimations of time and cost were always met and I would have no hesitation in recommending his services to any future company or organisation who are looking for a high level of service combined with a high level of professional expertise.
Jack Wraith MBE
Telecommunications UK Fraud Forum
Mobile Industry Crime Action Forum
“… (The Database Bureau) has been very supportive and provided us with the expertise we needed to deliver the excellent service we strive to provide. Their database is certainly ahead in its field.” (The Database Bureau) has been very supportive and provided us with the expertise we needed to deliver the excellent service we strive to provide. Their database is certainly ahead in its field and when funders needs for information change they respond really quickly, saving us countless hours of work. They have provided a clear, attractive and easily navigable web site serving the Northamptonshire area, and continues to provide a fast response to our requests. They have also been really effective at providing us the stimulus to keep it up to date and effective.
Anjona Roy, Chief Executive
Northamptonshire Race Equality Council
Pilotlight facilitates a process whereby business volunteers coach charity directors through a strategic planning process, by meeting with them regularly over a 12-18 month period. “… (The Database Bureau) designed and produced an Access database to help us keep track of volunteers, charities and meetings. It has helped us standardise the way we keep our records and made analysis of our activities easier. They were quick and conscientious in responding to requests during the development and implementation process and the support period following.
Dan Ritman, Evaluation Manager
Chris Hodgkins, Director
Jazz Services Limited